NEW YEARS EVE AT THE ROCKS FAQ

NYE commonly asked questions
NEW YEARS EVE AT THE ROCKS FAQ
Frequently asked questions
Commonly asked questions about NYE here at The Rocks 
No. Refunds will not be issued for a change of mind or incorrect purchase. Terms and conditions apply. 
There are no ATM facilities on site. We recommend you bring cash to all three venues. We cannot guarantee consistent operation of vendor’s eftpos facilities during the event.
There are designated smoking areas within each site. 

It is expected tickets will sell out in advance, with no tickets available on the night. Booking early is recommended to avoid disappointment. 

How many tickets are going on sale? 

  • Hickson Road Reserve – 1,800 

  • Campbells Cove – 7,000 

Campbells Cove – every person requires a ticket. Infants and children 3 years and under are free however require a ticket. 

Hickson Road Reserve –  every person requires a ticket.  Infants and children 3 years and under are free however require a ticket. 

Due to extensive road closures and high pedestrian traffic in the city, public transport is the easiest option to get to the event. There are additional trains, bus and ferry services available and transport hubs are within easy reach of this site. 

The closest train stations are: 

  • Wynyard Station 

  • Circular Quay Station 

It is recommended that you check your transport details at transportnsw.info or by calling 131 500 before travelling. 

For all the information specific to the above events, please follow our Twitter and / or Facebook on the night to keep up to date. 

Yes, there is a limit of 6 tickets per transaction. The purchase of tickets at multiple venues in any transaction is not permitted. 

Tickets may not be resold or reissued other than in accordance with NSW Fair Trading Act 1987.

Campbells Cove will have a low level entertainment program through the day. Hickson Road Reserve will have live music and entertainment on site.

Please consider the safety of other patrons. All patrons entering the site will be subject to a security bag check and must show valid identification and tickets. Restricted items will be confiscated and entry refused to any persons not complying with conditions of entry. 

The following items will not be allowed to be brought into the event site: 

  • No BYO beverages including alcohol and water (soft water bottles allowed) 

  • No glass 

  • No sparklers, party poppers or candles 

  • No large umbrellas or other shades structures 

  • For further conditions, refer to the Terms and conditions 

Hickson Road Reserve

  • Exclusive access to the spectacular harbourside location – Hickson Road Reserve on NYE 

  • Licensed cash bar with quality beverages for sale 

  • Food available for purchase on site and for pre-purchase  

  • Live music and entertainment 
     

Campbells Cove 

  • Exclusive access to the spectacular harbourside location Campbells Cove on NYE 

  • Food and non-alcoholic beverages for sale on site 

  • Live music and entertainment
     

There are two fireworks displays on New Year’s Eve – at 9pm and at midnight. Some views of the fireworks from these sites are partially restricted. Refer to the ticketing pages for more information.

No. Cloaking services and/or lockers are not available. 

No. Umbrellas over 50cm in length, tarps, tents, shade structures, tables, milk crates or chairs (other than low line beach chairs) are not 
allowed. All umbrellas should be lowered during the fireworks to enable clear views for other patrons. There shall be no pegging or other penetration to the turfed areas. 

Campbells Cove is an alcohol free zone, however non-alcoholic beverages are available on site to purchase. 

Hickson Road Reserve is a licensed event and a range of alcoholic and non-alcoholic beverages will be available for sale.  

Beverages brought to either venue will be confiscated at the bag check. Place Management NSW reserves the right to confiscate any restricted items and/or refuse entry to any persons not complying with Conditions of Entry.

This is an outdoor event which will proceed in all weather. Fireworks are presented by City of Sydney. In the event that the fireworks are cancelled, Place Management NSW will not be held responsible or provide compensation.